As the manufacturer of the Family Cargo Bike, we realize that sometimes the electric Family Cargo Bike may encounter problems with gear slipping and idling, which may cause inconvenience to the ride. In this article, we will introduce the possible causes of gear slipping and provide some solutions to help you solve this problem and ensure the normal use of your electric Family Cargo Bike.
Improperly adjusted gears:
First, check that the gears are adjusted correctly. If the gear is not adjusted properly, it may cause the gear to slip. It is recommended that you take your vehicle to a professional bicycle repair shop for gear adjustments to ensure the correct fit between the gears and the chain.
Slack or worn chain:
A loose or worn chain can cause the gears to slip. Please check that the chain is installed correctly and the tension is adjusted correctly. If the chain is severely worn, it is recommended to replace it with a new chain in time.
Gear wear can also cause the gears to slip. Check the gears for obvious signs of wear, such as deformed or ground teeth. If the gear wear is serious, it is recommended to replace the new gear assembly.
Problems inside the hub:
Sometimes a gear slipping problem can be related to a problem inside the hub. Possibly insufficient hub grease or damaged bearings. It is recommended that you take your vehicle to a professional bicycle repair shop for inspection and repair.
Electric system failure:
If none of the above works, the problem may be in the electric system. A faulty motor or controller can cause the gears to slip. In this case, it is recommended to contact our customer service team for professional technical support and solutions.
When the electric Family Cargo Bike has the problem of gear slipping and idling, the possible reasons include improper gear adjustment, loose or worn chain, gear wear, internal problems of the hub, and failure of the electric system. By carefully inspecting and troubleshooting these issues, you can resolve the slipping gears and ensure the normal operation of your electric Family Cargo Bike. If the problem cannot be solved, please contact our customer service team in time, we will provide you with support and assistance wholeheartedly.